Privacy Policy | Quality Repairs

Information you choose to share

When you call, email, or book service, you may provide contact details, a service address or ZIP code, equipment information, and a description of the issue.

Name and contact information
Service location and availability details
Equipment, property, and repair information
Messages and booking preferences

Website and analytics information

The website may use standard analytics and tag-management tools to understand visits and actions such as phone-button clicks, booking exits, page engagement, and errors. These tools may use cookies or similar browser technologies.

Online booking and customer portal

Online booking and customer-portal links open the official Housecall Pro experience. Information entered or accessed there is processed through that service and may also be used by Quality Repairs to respond, schedule, manage, and perform requested work.

Website chat and messaging

Website chat is provided by Housecall Pro. When the chat loads, your browser connects to that provider and shares the page address so the chat can operate in the context of this website. Information you enter, such as your name, phone number, messages, and attachments, is handled through Housecall Pro and used by Quality Repairs to respond to your request. Phone verification by text message may be required.

WhatsApp links open WhatsApp, while SMS links open the messaging application on your device. Each provider handles information under its own terms and privacy practices. Message and data rates may apply. Opening a chat or clicking a contact button does not automatically enroll you in an email marketing campaign.

How information is used

Respond to service requests
Confirm coverage, timing, and job details
Provide customer support
Measure and improve the website and service experience
Protect the business, customers, and website from misuse

Your choices and contact